House Rules

Please take note of the following House Rules :

Check-in and Check-out times

Check-in time is from 13:00 pm and Check-out should be by 11.00 am but every effort will be made to accommodate earlier or later times if requested.

Smoking is strictly prohibited inside the house.

The Swimming Pool and  Braai equipment is used at YOUR OWN RISK

The Swimming Pool is over 10 meters long and 7 meters wide but only 1.20 meters deep which is great for a couple of reasons. Firstly it is obviously safer for children and non-swimmers. Secondly it heats up much quicker and stays relatively warm (much warmer than the sea!) because there is no deep end and from a fitness perspective it’s long enough to swim multiple lengths! There MUST BE ADULT SUPERVISION if children are using the Pool. There are several Pool Loungers, outdoor chairs, a large outdoor umbrella, etc for your use. There is also an outside braai and a gas braai and other smaller braai units for your use. Please treat all equipment with care and please also keep the pool area as clean and tidy as possible.

Responsibilities of Guests                                                                                                                                                                                 You will be responsible for any damage or loss caused to any property belonging to Moments Guesthouse as a result of your acts or omissions, default, accident or neglect and further you agree to compensate the Owners, on demand, an amount reasonably required to make good, replace or rectify such damage caused by you. Normal wear and tear excluded. Please report any accidents or incidents that result in property loss or damage to the Owners or Housekeeper as soon as possible after the event.

Non Liability of Moments Guesthouse

The Guesthouse cannot be held liable if any of the following events occur which prevent it from fulfilling its contractual obligations to its Guests (however, the Guesthouse, where possible, will take all necessary and reasonable measures to minimize discomfort and disruption to Guests )

* Unanticipated interruption to the provision of electricity, water and sewage flow.

* Industrial actions, civil uprising or criminal activity.

* Fire, frost, flooding, wind or any other ‘force majeure’.

Excessive Noise/General disturbance

The Guesthouse is situated in a residential area and is subject to its common Municipal by-laws. Excessive Noise and acts of General Disturbance and/or Nuisance are a contravention of these by-laws and can lead to Police intervention in the event of such behavior being reported to them. Moments Guesthouse will issue a warning in the first instance and then reserves the right to terminate the stay of any Guest (or Guests) should such behavior continue.

Moments Guesthouse is a relaxing and happy Guesthouse and we sincerely hope you enjoy your stay!

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